Blog

How can Australian customer service help clients in a tough situation?

When customers are in distress, the quality of your service can improve or escalate the situation.

Your customer service has the potential to make a difficult situation better or worse. Here’s how we can help you help your customers.

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What can help create driver loyalty?

Why are people so loyal to certain car brands?
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What to look for in a replacement car hire company

Find out what the most successful car hire companies offer their car brand franchise customers.

Discover what services the best car hire companies offer such as fast door-to-door delivery service after a breakdown. 

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How could smart cars be more safety-smart than humans?

Without humans in control, the main cause of accidents - human error - could be majorly reduced.
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What are two things that millennials want in a car?

Find out why millennials find renting a car to be an affordable and efficient means of transport.
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Securing customer loyalty with customisation and transparency

At Swich Rentals, we want to improve your experience every time you rent with us.
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Product prices have major impact on consumers’ behaviour

Low prices are always a draw.
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Great customer service is essential for securing loyal customers

Making customers happy is one of the things we do best.
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Drivers are loyal to their brands, and so is Swich Rentals

Loyalty to car brands is always on drivers' minds.
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Keep it simple: How Swich makes car rental easier

Business is often hectic, so let Swich Rentals ease the pressure a little.
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